🎁 Exclusive gift for every purchase above $299

Refund and Returns Policy

Shipping Options & Delivery Times

We strive to process and ship your eyewear orders as quickly as possible.

  • Processing Time: Orders take 3–5 business days to process and package before shipping.
  • Shipping Times: Standard delivery typically takes 3–7 business days depending on your location.
  • Shipping Rates: Shipping costs are calculated at checkout based on your delivery address.

Order Tracking

Once your package is handed over to the shipping carrier, we will email you a tracking link. Please allow up to 24 hours for the tracking information to update.

Returns & Exchanges

We want you to love your new eyewear. If you are not completely satisfied, you can return your items under the following conditions:

  • Return Window: You must initiate your return within 14 days of receiving your package.
  • Item Condition: Frames and accessories must be unworn, undamaged, and returned in their original packaging.
  • Return Shipping: Customers are responsible for return shipping costs.

Damaged or Incorrect Orders

If your glasses arrive damaged or you receive the wrong style, please email us immediately at contact@visionarymonkeybrand.com with a photo of the item. We will replace it for you.